|
| |
ON-CALL
and ON-DEMAND Advanced Technology Support
EMERGENCIES (OR NOT), ADVANCED TROUBLE-SHOOTING (SWAT / TIGER
TEAMS), VACATION FILL-IN, MENTORING,
SHORT OR LONG TERM PLANNING, SPECIAL TASKS, PRODUCT AND TECHNOLOGY
EVALUATIONS...
PREVENTING OR RESOLVING YOUR MOST CHALLENGING TECHNOLOGY
PROBLEMS...
Some organizations cannot afford or may not find it practical to
hire sufficient full time staff to manage all their Database
Administration (DBA) and/or System/Network Administration activity.
Internet companies
or Application Service Providers (ASPs), for example, might have expert software developers but may
lack resources or space to support 24/7 database/network operations.
Other commercial and government organizations may have all kinds of full time
staff, but may need occasional assistance on a fill-in
basis (e.g. during vacation/sick/holiday times or while people are away in
training, etc). Or you may need occasional expert
advice or special tasks support requiring
advanced or specialized skills or more people than you have available.
Mentoring is another popular DBIG part-time or short term service, helping
your in-house staff become more self-sufficient -- whether they are your own
employees or from other consulting firms.
HOW DBIG CAN HELP...
DBIG offers an umbrella of Rescue Management
services, including highly qualified SWAT and TIGER Team services.
DBIG also
leverages its large talent pool of DBAs, System/Network
administrators, and SW Designers/Developers 24/7 for a variety of short notice,
short term value added IT services. This support may be provided on-call,
as fill-in for your staff, or
as-needed full or part time. Here are some examples...
- Disaster Recovery (DR):
24/7 Emergency Support.
Whether you are already signed-up for DBIG support or you have never
spoken with us before, we're
ready to help asap.
- Disaster Prevention and DR
Operations Preparation.
DBIG concentrates on the PROACTIVE approach, which actually involves two
parts. The most
obvious is preventing disasters whenever possible. The other is in
preparing to deal efficiently with
the inevitable -- restoring reliable business operations and underlying
infrastructure as fast as possible.
- Advanced Troubleshooting.
Let DBIG SWAT / TIGER TEAMS resolve your Most Challenging and Troublesome
technology issues
and problems.
We specialize in Large Scale environments with Terabytes of Data (VLDBs),
Millions of Transactions per hour, Thousands or Millions of Users, and
demanding
Performance and Availability (24/7) requirements.
- Special Tasks planning and
implementation, e.g. for Upgrades, Migrations, Transitions.
- FILL-IN for Staff while they are on vacation or
holiday, in training, at a conference,
or out sick.
- Mentoring your staff Side-by-Side on New Technologies or
version upgrades.
- Establishing and enabling Best Practices and
Standards so your IT
organization can accomplish more -- and do so in a consistent,
reproducible
fashion (including guidance in achieving SEI/CMM compliance).
- Performing Evaluations,
Assessments, and Reviews, e.g. product evaluations, project
assessments,
design reviews, and complete Implementation Planning. Much of
this work draws on DBIG's
large, existing technical repository, so can be done in short timeframe.
- Build or assist with Short or Long term
Technology Plans to help you leverage IT
in improving your company's Bottom Line (e.g. profit, revenue, market
share).
|
